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How to remove 'Your Apple iPhone Is Infected By (17) Viruses' from Mac?
What is 'Your Apple iPhone Is Infected By (17) Viruses'?
From 2011 to 2012, Apple released the iPhone 4S and iPhone 5, which featured improved cameras, an intelligent software assistant named Siri, and cloud-synced data with iCloud; the third and fourth generation iPads, which featured Retina displays; and the iPad Mini, which featured a 7.9-inch screen in contrast to the iPad's 9.7-inch screen. With EpocCam, easily transform your mobile companion into a high definition Mac or PC webcam. Easily turn your phone into a high definition Mac or PC webcam. Perfect for business, online teaching, live streaming and more, EpocCam works seamlessly with popular video conferencing and broadcast software like Zoom, Microsoft Teams, and OBS Studio.
'Your Apple iPhone Is Infected By (17) Viruses' is a scam promoted through a deceptive website. Its main purpose is to trick people into believing that their iPhone smartphones are compromised and infected, and to promote an app that supposedly fixes this issue. This scam website should not be trusted, and the same applies to apps promoted through it. People generally open this scam website unintentionally and these sites are often opened by potentially unwanted apps (PUAs) installed on their systems.
When opened, this site displays a pop-up window stating that the visitor's iPhone has been compromised and immediate action is required. The notification on the website states that the iPhone is infected with 17 viruses and, unless removed, they will proliferate further and damage sensitive data, affecting the Facebook account, WhatsApp messages, and other apps. To remove these viruses, people are encouraged to download Shield VPN app. If clicked, the 'Clean Device' buttons opens its download page. The mobile version of this scam website is quite similar. It states that the currently-used browsing app is damaged by trojan viruses that were installed whilst visiting corrupted websites. Other information is virtually identical to that displayed on the desktop version. We recommend that you ignore this scam (and virus alert) and do not trust apps promoted through websites of this kind.
Scam websites and other dubious sites often are opened by a potentially unwanted app installed on the browser or computer. PUAs cause unwanted redirects, gather browsing-related data, and often feed users with unwanted, intrusive ads. They gather IP addresses, URLs of visited websites, entered search queries, geolocations, and other similar data. Developers share the information with other parties (possibly cyber criminals) who misuse it to generate revenue. Furthermore, these adware-type apps deliver coupons, banners, surveys, pop-ups, and so on. When clicked, they open potentially malicious pages or execute scripts designed to download/install unwanted apps. Therefore, having apps of this type installed might lead to privacy/browsing safety issues, unwanted installations, and other problems.
| Name | 'Your Apple iPhone Is Infected By (17) Viruses' pop-up |
| Threat Type | Phishing, Scam, Social Engineering, Fraud, Mac Virus |
| Fake Claim | Fake error messages claim that the system is infected and encourages users to download a 'fixing tool', which is a deceptive application. |
| Distributed Unwanted Apps | Shield VPN |
| Symptoms | Fake error messages, fake system warnings, pop-up errors, hoax computer scan. |
| Distribution methods | Compromised websites, rogue online pop-up ads, potentially unwanted applications. |
| Damage | Loss of sensitive private information, monetary loss, identity theft, possible malware infections. |
| Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
There are a number of scam websites similar to 'Your Apple iPhone Is Infected By (17) Viruses' including, for example, 'Your Mac Is Infected With 4 Viruses', 'Update To The Latest Version Of Flash Player', and 'Your Mac Is Heavily Damaged! (33.2%)'. Typically, scammers use these sites to trick people into downloading and installing unwanted apps. Do not trust those apps and simply ignore the websites. Also, do not trust apps that open them, even if they are promoted as legitimate - they are often used to generate revenue for the developers and provide no promoted tools, features, or other value.
How did potentially unwanted applications install on my computer?
Typically, people end up having unwanted apps downloaded and installed when software developers use the 'bundling' method. They use this deceptive marketing method to trick people into downloading/installing PUAs with other software that people download/install intentionally. Developers hide these apps in 'Custom', 'Advanced' settings of the download/installation set-ups. Users who do not check these settings often cause unwanted download and installation of PUAs. In some cases, these downloads/installations are caused by clicked intrusive, deceptive advertisements that execute scripts designed to download/install various PUAs.
How to avoid installation of potentially unwanted applications?
All software and files should be downloaded from legitimate, official websites and using direct download links. Third party downloaders, Peer-to-Peer networks such as torrent clients, eMule and so on, unofficial websites and other similar sources should not be trusted. Handle each software download and installation with care. Do not any setup without checking all available 'Custom', 'Advanced' and other options/settings and deselecting bundled apps. Intrusive advertisements often seem legitimate, however, they can cause unwanted redirects. When clicked, they open untrustworthy websites relating to gambling, pornography, adult dating, etc. If you encounter these ads or the browser causes unwanted redirects, check for suspicious, unknown extensions, plug-ins, and add-ons installed on the browser, or programs on the operating system. Remove unwanted entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.
Text presented in the pop-up window:
Your Apple iPhone Is Infected By (17) Viruses.
Immediate action is required to prevent it from spreading and infecting sensitive data like your Facebook account, Whatsapp messages and private applications
Download Shield VPN and follow instructions to clean your device.
Screenshot of the app promoted through this deceptive website:
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Appearance of 'Your Apple iPhone Is Infected By (17) Viruses' scam (GIF):
To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:
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First, go to 'Settings', then scroll down to find and tap 'Safari'.
Check if the 'Block Pop-ups' and 'Fraudulent Website Warning' toggles are enabled. If not, enable them immediately. Then, scroll down and tap 'Advanced'.
Tap 'Website Data' and then 'Remove All Website Data'.
Instant automatic Mac malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.
Quick menu:
- STEP 1. Remove PUA related files and folders from OSX.
- STEP 2. Remove rogue extensions from Safari.
- STEP 3. Remove rogue add-ons from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
Video showing how to remove adware and browser hijackers from a Mac computer:
Potentially unwanted applications removal:
Remove potentially unwanted applications from your 'Applications' folder:
Click the Finder icon. In the Finder window, select 'Applications'. In the applications folder, look for 'MPlayerX', 'NicePlayer', or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.
Remove 'your apple iphone is infected by (17) viruses' pop-up related files and folders:
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware-generated files in the /Library/LaunchAgents folder:
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In the Go to Folder... bar, type: /Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware generated files in the /Library/Application Support folder:
In the Go to Folder... bar, type: /Library/Application Support
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.
Check for adware-generated files in the ~/Library/LaunchAgents folder:
In the Go to Folder bar, type: ~/Library/LaunchAgents
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In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware-generated files in the /Library/LaunchDaemons folder:
In the Go to Folder... bar, type: /Library/LaunchDaemons
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.
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Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
'Your Apple iPhone Is Infected By (17) Viruses' pop-up removal from Internet browsers:
Remove malicious extensions from Safari:
Remove 'your apple iphone is infected by (17) viruses' pop-up related Safari extensions:
Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences...'.
In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious plug-ins from Mozilla Firefox:
Remove 'your apple iphone is infected by (17) viruses' pop-up related Mozilla Firefox add-ons:
Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.
Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Remove malicious extensions from Google Chrome:
Remove 'your apple iphone is infected by (17) viruses' pop-up related Google Chrome add-ons:
Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.
In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.